Terms of Service

Last Updated: October 10, 2025

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you” or “Client”) and Performance Marketing FZCO, doing business as PMDUBAI ("we," "us," or "our"), concerning your access to and use of the pm-dubai.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”) and the services we provide.

You agree that by accessing the Site or engaging our services, you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the Site and our services and you must discontinue use immediately.

2. Description of Services

PMDUBAI provides custom software development, AI integration, and digital consulting services (the "Services"). The specific scope of Services, project timelines, deliverables, and fees for any engagement will be detailed in a separate, written Statement of Work (SOW) or Client Agreement, which will be executed by both parties and will be incorporated by reference into these Terms.

3. Intellectual Property Rights

Unless otherwise explicitly agreed upon in the SOW, upon our receipt of full and final payment from you for a specific project, you will own the intellectual property rights to the final, deliverable source code and compiled product created specifically for you as part of that project. We retain all rights to our pre-existing intellectual property, including but not limited to our proprietary code, libraries, tools, methodologies, and know-how. We grant you a perpetual, non-exclusive, worldwide, royalty-free license to use any of our pre-existing intellectual property to the extent it is incorporated into the final deliverables.

4. Client Responsibilities

4.1. Materials and Information

The Client agrees to provide all necessary materials, data, and information (collectively, "Client Content") required for the project in a timely manner. This includes, but is not limited to, text, images, branding guidelines, and access to necessary third-party accounts or systems. The Client is solely responsible for obtaining all necessary rights and permissions for any Client Content provided to us.

4.2. Feedback and Approvals

The Client agrees to provide timely feedback and approvals as required by the project timeline defined in the SOW. Delays in providing feedback or approvals may result in adjustments to the project timeline and may incur additional costs.

5. Fees and Payment

Payment terms, including the fee schedule, invoicing, and payment due dates, will be specified in the SOW. Invoices are due upon receipt unless otherwise stated. Late payments may be subject to interest charges at a rate of 1.5% per month or the highest rate permitted by law. We reserve the right to suspend work on a project if payments are not made in a timely manner.

6. Confidentiality

Both parties agree to keep confidential all non-public information disclosed by one party to the other in connection with the Services. This includes business plans, client information, financial data, and proprietary technology. This obligation of confidentiality will survive the termination of our engagement.

7. Limitation of Liability

In no event shall PMDUBAI, its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site or our services, even if we have been advised of the possibility of such damages.

8. Disclaimer of Warranties

Our services and the site are provided on an "as-is" and "as-available" basis. We expressly disclaim all warranties, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Term and Termination

These Terms of Service shall remain in full force and effect while you use the Site or our services. Either party may terminate a project for any reason upon thirty (30) days written notice to the other party. Specific termination clauses related to a project may also be included in the SOW.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applicable in the Emirate of Dubai. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of the Dubai International Financial Centre (DIFC).

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

To resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at:

Roman Lieder
Performance Marketing FZCO
IFZA Business Park A2
Dubai Silicon Oasis, Dubai
United Arab Emirates
Phone: +971 50 387 4509
Email: support@pm-dubai.com