Privacy Policy

Last Updated: October 10, 2025

Welcome to PMDUBAI ("we," "our," or "us"). We are a premier development agency specializing in high-performance digital solutions. This Privacy Policy explains our commitment to protecting your privacy and how we handle your personal data when you visit our website (pm-dubai.com) and use our services. We are dedicated to ensuring that your information is secure and managed in a transparent manner, in accordance with applicable data protection laws.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect can be categorized as follows:

1.1. Personal Data You Voluntarily Provide

This is information that you provide to us directly when you interact with our Site. This includes:

  • Contact Information: When you fill out our contact form, we collect your name, email address, phone number, and company name.
  • Inquiry Details: Any information you provide in your message to us, which may include project details or specific questions.

1.2. Information Collected Automatically

We are committed to minimizing data collection. We do not use third-party tracking or advertising cookies. The only information collected automatically is essential for the secure and effective operation of our website. This may include:

  • Log and Usage Data: Our servers automatically collect information when you access our site, which we store in log files. This may include your IP address, browser type, operating system, and access times. This data is used for security monitoring and analytics to improve our website's performance.

2. How We Use Your Information

The information we collect is used for the following specific purposes:

  • To Respond to Inquiries: We use your contact information to respond to your questions, provide you with information about our services, and manage our communications with you as a potential or existing client.
  • For Internal Business Purposes: We analyze usage data to understand how our website is being used, to identify trends, and to improve its functionality, content, and user experience.
  • To Send Administrative Information: We may use your contact details to send you important updates regarding our services, such as changes to our terms, conditions, and policies.
  • To Maintain Security: We use log data to monitor for security threats, prevent fraudulent activity, and ensure the overall safety of our website and services.

3. Sharing and Disclosure of Your Information

We respect your privacy and do not sell, rent, or trade your personal information with third parties for their marketing purposes. We will only share your information in the following limited circumstances:

  • With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
  • To Comply with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, a judicial proceeding, court order, or other legal process.
  • To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Once the purpose is fulfilled, your data will be securely deleted.

5. Your Privacy Rights

You have certain rights in relation to your personal data. Depending on your geographical location, these may include:

  • The Right to Access: You have the right to request copies of the personal data we hold about you.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

If you would like to exercise any of these rights, please contact our Data Protection Officer at support@pm-dubai.com. We will respond to your request in accordance with applicable data protection laws.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data handling practices, please do not hesitate to contact us. You can reach our Data Protection Officer via email at support@pm-dubai.com.